Training to the customer & customers personnel is imparted at the testing & trial period at our factory and also at the customers place during the erection time of the plant by our engineers.
PPI has dedicated Technical Support team personals who are fully equipped with all necessary tools and critical spares for field support. We also maintain separate customer log report to ensure history of machines. Technical support team ensures customer satisfaction to the fullest.
The whole range of parts of the machinery supplied by PPI are available at ready stock at our works & it can be dispatched shortly to the customer locations subject to commercial formatting & requirement has been cleared.
Our product manuals are delivered to the customers with the plant. These manual includes information on electrical circuit diagram, pneumatic circuit diagram, lubrication chart, major operational instructions, part lists, all details about brought out items like electric motor, gear boxes etc would be available on demand.
PPI has in house manufacturing unit of PET Blowing Ancillaries i.e. compressors, refrigerated air dryer, water chiller, moulds etc. We will be honored to take PET project on Turnkey basis as Complete End to End Solution. We also provide consultancy services for liquid packaging industry along with project report and analysis.
In order to provide prompt services, we have Authorized Dealers & Service Representatives in many areas & are in the process of appointing additional Dealers throughout the Country. To become our service partner please Contact us.